Letter from THE CEO

LETTER FROM THE CEO

It is with the greatest pleasure that I introduce to you Total FM, a complete facility management organization that aims to raise the bar for managing properties and projects in the Egyptian market.

I am exceptionally proud of what Total FM has achieved since its establishment in 2009, including operations in multiple properties spread over a large geographic span. Total FM is managing more than 20 properties nation-wide, with more to come, that are worth more than 25 billion Egyptian Pounds and we still have much more to give. We achieve this only with the support and hard work of our people. Our team has exceeded both; our targets and clients’ expectations.

What you will find in our company is very experienced, dedicated and loyal people. We nourish them with knowledge and hands-on experience through our comprehensive training courses.  Additionally, all Total FM employees are bound by the WeCare oath that keeps them always alert, ready and willing to serve.

Our strongest belief is that we must deliver on the commitments we make to our customers, through being open, trustworthy, giving value for money, attention to detail, delivering on time and being easy to do business with.

Our core scope of services are Facility Management, Owner/Occupant Association & Asset Management and Technical Assistance. All under one roof. Under these three main functions is almost every service that could be provided to any kind of facility, be it residential, touristic and golf resorts, commercial, administrative, industrial properties and complexes or any other type of facility.

Total FM has earned an ISO 9001 certification for Quality Management and is partnering with two different world-leading companies to ensure that the quality of service remains unchanged. Additionally, we use the latest in CAFM systems “MaestroOne” to aid us in all our operations.

Khaled Shaker, CEO